1. Monthly monitoring plans
The pricing page lists Starter, Pro, and Agency, their monthly display prices in USD, and included features. Checkout flow preparation is included in every plan. The 14-day Pro trial requires no card and creates no automatic payment.
2. Payment methods and charge currency
When paid checkout is available, payment is processed on the secure WayForPay payment page using Visa or Mastercard, Google Pay, or Apple Pay, subject to provider and device availability. Confirm the amount, currency, and payment schedule before authorizing payment. Your bank may apply its own conversion or fees. CartVigil does not store your card details.
A payment is confirmed through the payment provider, not by a browser redirect. If payment fails or remains unconfirmed, paid access is not activated. Check the payment status in your workspace before retrying, or contact the billing team.
3. Electronic delivery and activation
CartVigil is delivered online through your account at cartvigil.com. Account access begins after verified signup. Paid plan access is activated after CartVigil verifies a successful payment with the provider. A browser return from checkout alone does not activate a paid plan. There are no physical goods, shipping charges, or courier deliveries.
The service is accessed through a supported browser and internet connection. Online access remains subject to account eligibility, storefront authorization, technical compatibility, and payment-provider availability in your country. No postal destination or shipping method is required.
4. When monitoring starts
Checkout flow preparation can take up to 24 hours. Complex checkouts may take longer. Monitoring starts once your flow is verified. Preparation is included in Starter, Pro, and Agency. Each enabled desktop or mobile browser profile must be verified separately. An unsupported or blocked checkout is reported as such; it is not treated as a verified flow.
The workspace shows Building, Verifying, or Ready for each flow. Scheduled monitoring starts only for verified profiles. If preparation takes longer than 24 hours or a profile is blocked, contact the billing team for a setup update. A payment alone does not establish checkout compatibility.
5. Recurring payments and cancellation
Paid plans are monthly subscriptions. Where recurring billing is enabled and you authorize it at checkout, the first successful payment creates a recurring payment for the amount and schedule shown before confirmation. Future payments are collected automatically until cancelled. The free trial does not authorize recurring billing.
A workspace owner can stop future renewals using Cancel recurring billing on the billing page. Cancellation is confirmed only after the payment provider accepts it. Access remains available through the current paid period. Cancel before the next scheduled charge; cancellation does not reverse a payment already processed. If cancellation cannot be confirmed, contact the billing team.
6. Refunds and payment questions
Read the Cancellation and refund policy for eligibility and the request process. Contact the billing team with your workspace name, payment date, and provider transaction reference. Never send card details, passwords, or authentication codes.